Our Mission:

To provide our customers maximum business value and ROI for their IT investments. How? Through a blend of innovative, technology driven business processes and solutions that are flexible, scalable, robust, reliable; yet cost-effective.

To forge and leverage deep, customer–centric business relationships that thrive on operational excellence, quality of human intellect, and deep technological expertise.

Our Vision:

To become the preferred, one-stop global boutique consulting, software services and outsourcing solutions partner.

Our Core Values:

Quality | Reliability | Innovation | Collaboration | Transparency:

Quality:

Our ISO 9001:2000 certification validates the claim that our processes are benchmarked and consistent with the highest standards of quality and process excellence.

We were one of the earliest adopters of the erstwhile SEI CMM level 5 assessments. As a result, our clients are assured that proven, engineering processes and quality measures are incorporated in all projects; facilitating on-time and on-budget delivery.

Reliability:

Willingness to enter into Contractual commitments to maintain mutually agreed upon retention and attrition levels of key resources; with corresponding loyalty bonus and/or penalties.

• Offer a standard, ninety-day (90 day) warranty for fixing, free of cost, any defect.

Such steps ensure reliability. And, they affirm the firm’s confidence and capability to cater to customer’s requirements, while mitigating risks associated with staff attrition/ software defects/ service deficiencies.

Innovation:

“If Maximizing Value for your IT Investments is a prerogative, then TCG Software is your best bet”.

Some examples of our Innovation to maximize Value for our customers include:

TCG Software's Global Center Model (GCM™) is a key differentiator from all other players. How? By putting our clients in control. First, by setting up a low risk, dedicated, offshore center; second, by stabilizing service delivery and operations; and third, by offering flexible modes of client participation in the ownership e.g., BOT or a JV. Read more about GCM under our Services section.

TCG Software's Wedge® Platform offers wireless applications as hosted services(Software–as-a-Service) . Wedge extends the back-end of any Enterprise Information System from beyond the Internet, to the mobile users of the wireless world. Wedge can bring together the enterprise and all its mobile stakeholders –Anytime, Anywhere. Read more about Wedge under our Products section.

TCG Software's Mortgage product solutions that include:

eDefault---a web-enabled, enterprise software that optimizes loan modifications and/or the processing of defaulted mortgage loans. Over a 50% improvement in efficiency and cost of servicing is achieved. Read more about eDefault at our Products section.

eValuate is a decision support system that assists servicers, investors and asset managers in analyzing their loan portfolio. It delivers accurate results---on a real-time basis---for different outcomes, bid pricing and risk metrics. Read more about eValuate at our Products section.

Collaboration:

We strongly believe in collaboration.... be it product engineering, or involving the client in all critical aspects of a project. Of course, such involvement depends on the client's core competency and willingness to participate. Consequently, we tailor our processes, measurement metrics and reporting structures, utilizing the Client-Driven Engagement Model, to minimize risk and to meet clients' objectives.

Transparency:

We understand the nature and risks associated with global sourcing engagements. We encourage seamless, bi-directional, formal and informal communication that uses a blend of tools, processes and communication channels. We invite our clients to be part of every step of their Global Delivery through TCG. And, we offer various means and tools to enable such transparency and participation from our clients.